Course 4: Behave in a professional manner in a business environment (US114959)
This learning is designed to provide a broad introduction to a work environment.
It is the starting point for a learner in any workplace or other business environments.
The focus is knowledge, skills, values and attitudes in relation to the learner’s own work context and experience of the world of work.
Emphasis is also on interaction with other employees and the employer.
People credited with this unit standard are able to understand how to better
- Knowing how to behave in a business environment.
- Interpreting body language in a business context.
- Interacting with people in a business setting.
- Assessing own professional behaviour in a business setting.
- Maximise use of time
This will include the ability to deal with:
- Ethics and professional behaviour of people in business organisations in their interaction with internal and external customers and
the parameters of behaviour include, but are not limited to,
-
- honouring one’s working hours,
- the importance of a positive attitude,
- keeping colleagues informed about work activities such as work in progress,
- absence from work or workstation, leave,
- confidentiality,
- accountability and
- responsibility.