BA8 – Receptionist Skills
This particular skills programme is developed to provide you with the following business administration skills:
- Process incoming and outgoing telephone calls
- Display cultural awareness in dealing with customers and colleagues
- Engage in sustained oral communication and evaluate spoken text
Who is this course intended for?
Individuals who wish to be or are already involved in; Secretarial services, Reception services, Switchboard operations, Financial Administration, Banking Administration, Personal/executive assistant services, Technical assistance, Typing and Data capturing, Systems administration, Human Resources administration, Basic Contracts Administration, Legal Secretarial services, Reception supervision, Change administration and management, Relationship management and Project coordination. Specifically those wish to develop Receptionist Skills.
What are the benefits of this course?
This course is intended to enhance the provision of service within the field of Administration within all business and non-commercial sectors. The course ensures progression of learning, enabling the learner to meet standards of service excellence required within the Administration field of learning, through building day-to-day Administration skills as well as general operational competencies. It will provide the broad knowledge, skills and values needed in the Administration field for all business and non-commercial sectors and will facilitate access to, and mobility and progression within, education and training. Furthermore this course will allow you to carry over credits internally with Vital College toward the Business Administration Services Qualification NQF 4.
This course costs R3 300.00 and can be paid directly via PayFast.
Services SETA Accredited