GM7 – Managing Customer Service
This particular skills programme is developed to provide you with the following management skills:
- Monitor the level of service to a range of customers
- Identify responsibilities of a team
Who is this course intended for?
Individuals who wish to be or are already junior managers/team leaders to gain the basic skills to function as such in a range of business entities, workplaces, and organisations. Specifically those wish to develop Managing Customer Service.
What are the benefits of this course?
This course will benefit individuals who seek to climb the organisational ladder and better equip themselves for managerial positions. Furthermore this course will allow you to carry over credits internally with Vital College toward the Generic Management Qualification NQF 4.
This course costs R3 025.00 and can be paid directly via PayFast.
Services SETA Accredited