Admin Essentials

Administration plays a vital role in every corporate activity. This skills training programme is designed to enhance your ability to manage office administration effectively across all areas of business operations, including the use of technology, stock control, and record keeping within the administrative function.
Apply Now

Admin Essentials

Administration plays a vital role in every corporate activity. This skills training programme is designed to enhance your ability to manage office administration effectively across all areas of business operations, including the use of technology, stock control, and record keeping within the administrative function.
Apply Now

TYPE: Skills programme
MODE: Online with class-based exams
DURATION: 4 Months
Credits: 28

Start date: 10 March 2026 

CBRE Excellerate and its subsidiaries are proud to be responsible corporate citizens. They are continually striving to contribute to the support of various Corporate Social, Skills Development and Socio-Economic Development initiatives. As part of the latter CBRE Excellerate has allocated funding for bursaries towards the upliftment of South African youth.

These bursaries are available via its SETA/QCTO accredited college, and in this instance, Vital College. All applications are to be done online.

The bursary opportunity intends to fund various online and class-based skills programmes which are offered by Vital College.

This Admin Essentials programme is a credit-bearing skills programme based on the  FETC: Business Administration Services (NQF Level 4).

 

This skills programme aims to:

  • Empower individuals in the Administration function in any commercial or non-commercial organisation.
  • Generate competencies, skills and values required as building blocks  to advance into further studies or a change in career.
  • Enhance the potential of people in their current or new career choices.
  • Provide opportunities for people to move up their own company’s value chain.
  • Apply efficient time management strategies to departmental or team operations.
  • Prepare and present professional reports in line with organizational requirements.
  • Manage and maintain administrative records in compliance with workplace procedures.
  • Handle incoming and outgoing telephone calls professionally and effectively
  •  

NB!
Bursaries are allocated/awarded to South African citizens at the discretion of Vital College and no correspondence will be entered into.

Prospective learners with registered disabilities are particularly welcome to apply and are urged to highlight their status during application.

DATA FREE ACCESS!

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Enjoy a seamless learning experience without the worry of data charges, through our data free portal, when you enroll in this bursary program.

Join us in redefining online learning and make education truly accessible!

Please note that terms and conditions apply.

Course Description

This course is designed to equip participants with essential administrative management skills, focusing on time management, record management, report presentation, and communication.

Module 1: Time Management in the Workplace

1.1 Understanding Time Management

  • Importance of time management
  • Common time-wasting activities

1.2 Techniques for Efficient Time Management

  • Prioritisation methods (e.g., Eisenhower Matrix)
  • Planning and scheduling tools (e.g., calendars, to-do lists)

1.3 Implementing Time Management Strategies

  • Creating a personal time management plan
  • Monitoring and adjusting strategies for efficiency

 

Module 2: Presenting Information in Report Format

2.1 Types of Reports and Their Purposes

  • Overview of different report types (e.g., progress, analytical)
  • Choosing the right format for your audience

2.2 Structuring Reports Effectively

  • Key components of a report (introduction, body, conclusion)
  • Using visuals to enhance understanding (charts, graphs)

2.3 Tips for Professional Presentation

  • Editing and proofreading techniques
  • Presentation skills for delivering reports
 

 Module 3: Managing Administration Records

3.1 Importance of Record Management

  • Types of administrative records
  • Legal and compliance considerations

3.2 Effective Record Keeping Practices

  • Organising physical and digital records
  • Implementing data management systems

3.3 Best Practices for Record Retrieval and Maintenance

  • Establishing a filing system
  • Regular audits and updates of records
 

Module 4: Processing Incoming and Outgoing Calls

4.1 The Role of Communication in Administration

  • Importance of effective communication
  • Professional etiquette in phone conversations

4.2 Techniques for Managing Calls Efficiently

  • Active listening and note-taking skills
  • Handling difficult calls and resolving issues

4.3 Implementing Call Management Systems

  • Utilising technology for efficient call handling
  • Tracking and documenting call outcomes

These are requirements for the skills programme.

  • Ability to access your learning material online once accepted.
  • A PC, Tablet or Smartphone.
  • Access to a reliable internet connection.
  • Active email account.
  • Attend online workshops.
  • Required to upload and submit work online.
  • Ability to attend any of our branches in Durban, Cape Town and Johannesburg
IMPORTANT INFORMATION:
APPLICATION FOR ADMISSION TO STUDIES.
  1. The Online Application System must be used by all prospective students applying for admission to any studies.
  2. Each applicant must submit only one application per study instance.
  3. Your application will not be processed if you have not submitted all the information and documentation required below.
  4. Once your application has been submitted, our student support will verify it.
  5. A student adviser will thereafter make contact with you in order to guide you further in your application process.
  6. Please be advised that the College reserves the right to admit or not to admit any applicant to any studies. Reasons for non-admission will be provided.

 

STUDENT REQUIREMENTS:
  1. Communication at NQF Level 4 (matric).
  2. Mathematical Literacy at NQF Level 4
  3. Reliable devices for online learning and Webinars.
  4. Ability to attend in-person contact training at our branch in Durban.
TECHNICAL REQUIREMENTS:
  1. A PC, Laptop, Tablet or Smartphone.
  2. Access to a reliable internet connection.
  3. An active email account.
  4. Attend online workshops.
    1.  
Bursaries

Personal Details

Have you previously completed the Smart Office Administrator course
Name
Name
First Name
Last Name

Contact Details

Best form of communication with you

Education

Are you currently on any Learnership?
Have you previously undertaken any Learnership?

Maximum file size: 10MB

Maximum file size: 10MB

Maximum file size: 10MB

Maximum file size: 10MB

I, the above candidate, hereby confirm the details provided are true and correct.
Please note, if you do not receive a email response or SMS notification please be patient as there are a number of applicants we are currently processing, also please ensure you check your junk mail. for application enquiries you can email apply@vitalonline.co.za
IMPORTANT INFORMATION:
APPLICATION FOR ADMISSION TO STUDIES.
  1. The Online Application System must be used by all prospective students applying for admission to any studies.
  2. Each applicant must submit only one application per study instance.
  3. Your application will not be processed if you have not submitted all the information and documentation required below.
  4. Once your application has been submitted, our student support will verify it.
  5. A student adviser will thereafter make contact with you in order to guide you further in your application process.
  6. Please be advised that the College reserves the right to admit or not to admit any applicant to any studies. Reasons for non-admission will be provided.

 

STUDENT REQUIREMENTS:
  1. Communication at NQF Level 3 (Grade 11).
  2. Reliable devices for online learning and Webinars.
  3. Learners are required to attend a compulsory in-person induction session and the Final Integrated Summative Assessment (FISA) at one of our branches located in Durban, Cape Town, or Johannesburg.
TECHNICAL REQUIREMENTS:
  1. A PC, Laptop, Tablet or Smartphone.
  2. Access to a reliable internet connection.
  3. An active email account.
  4. Attend online workshops.
    1.  
Bursaries Basic Principles of Management

Personal Details

Name
Name
First Name
Last Name

Contact Details

Best form of communication with you

Education

Are you currently on any Learnership?
Have you previously undertaken any Learnership?

Maximum file size: 10MB

Maximum file size: 10MB

Maximum file size: 10MB

Maximum file size: 10MB

I, the above candidate, hereby confirm the details provided are true and correct.
Please note, if you do not receive a email response or SMS notification please be patient as there are a number of applicants we are currently processing, also please ensure you check your junk mail. for application enquiries you can email apply@vitalonline.co.za

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