Business Services Coordinator

The Business Services Coordinator Skills Programme provides learners with the knowledge, skills and professional behaviour required to coordinate and support business administration functions within a modern organisation. Learners will develop the ability to work ethically, improve personal effectiveness, understand organisational objectives, analyse business trends, and contribute to efficient business operations.
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Business Services Coordinator

The Business Services Coordinator Skills Programme provides learners with the knowledge, skills and professional behaviours required to coordinate and support business administration functions within a modern organisation. Learners will develop the ability to work ethically, improve personal effectiveness, understand organisational objectives, analyse business trends, and contribute to efficient business operations.
Apply Now

TYPE: Skills programme
MODE: Online with class-based exams
DURATION: 4 Months
Credits: 28

Start date: 16 September 2026

CBRE Excellerate and its subsidiaries are committed to responsible corporate citizenship and continuously contribute to Corporate Social Investment (CSI), Skills Development, and Socio-Economic Development initiatives. As part of this commitment, CBRE Excellerate has allocated funding for bursaries aimed at the upliftment and skills development of South African youth. These bursaries are made available through its SETA/QCTO-accredited training partner, Vital College.

All applications must be submitted online. The bursary programme provides funding for selected online and class-based skills programmes offered by Vital College. This programme is a credit-bearing skills programme (28 credits) and is based on the FETC: Business Administration Services (NQF Level 4) qualification.


This skills programme aims to:

  • Develop competent Business Services Coordinators.
  • Build skills to prevent and control office fraud.
  • Analyse media developments affecting business.
  • Manage and monitor service providers effectively.
  • Improve team performance and workplace communication.
  • Promote HIV/AIDS awareness in the workplace.
  • Encourage ethical, professional workplace practices.
  • Enhance organisational productivity and service excellence.

 

In this course you will learn how to:

  • Identify and help prevent workplace fraud.
  • Understand fraud reporting and investigation processes.
  • Analyse media and business developments.
  • Research and present business information.
  • Manage and evaluate service providers.
  • Apply contract and service level requirements.
  • Improve individual and team performance.
  • Develop effective team improvement plans.
  • Communicate and collaborate effectively.
  • Understand HIV/AIDS and its workplace impact.
  • Apply workplace HIV/AIDS policies and employee rights.
  • Demonstrate ethical and professional business practices.

 

Important Information

  • Bursaries are awarded at the sole discretion of Vital College to South African citizens.
  • No correspondence will be entered into regarding the outcome of applications.
  • Prospective learners with registered disabilities are encouraged to apply and are requested to indicate their status during the application process.

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Please note that terms and conditions apply.

Course Description
This course is designed to equip participants with essential administrative management skills, focusing on time management, record management, report presentation, and communication.

In This Course You Will Learn How To:

Module 1: Fraud Prevention and Control in the Office US 110026
  • Understanding fraud in the workplace
  • Types and examples of office fraud
  • Fraud prevention strategies
  • Internal controls and reporting procedures
  • Legal aspects of fraud
  • Assisting with fraud investigations
  • Impact of fraud on organisations
Module 2: Analysing New Developments Reported in the Media US 13943
  • Understanding the business environment
  • Identifying reliable media sources
  • Analysing current events affecting industries
  • Political, economic, social, technological, legal, and environmental influences
  • Evaluating business risks and opportunities
  • Preparing reports and presenting findings
  • Making informed business recommendations
Module 3: Managing Service Providers US 109999
  • Understanding supplier and service provider relationships
  • Service Level Agreements (SLAs)
  • Monitoring supplier performance
  • Evaluating service quality
  • Managing contracts and compliance
  • Resolving supplier performance issues
  • Continuous improvement and supplier evaluation
Module 4: Developing Team Performance US 13912
  • Understanding individual and team behaviour
  • Self-awareness and emotional intelligence
  • Identifying team strengths and weaknesses
  • Communication and collaboration
  • Goal setting and action planning
  • Coaching and motivating team members
  • Measuring and improving team performance
Module 5: HIV/AIDS Awareness in the Workplace US 13915
  • Understanding HIV and AIDS
  • Methods of transmission and prevention
  • Treatment and support programmes
  • Workplace policies and legislation
  • Employee rights and confidentiality
  • Managing stigma and discrimination
  • Creating a healthy and supportive workplace

These are requirements for the skills programme.

  • Minimum Grade 11 with Mathematics/Maths literacy and English (NQF3)
  • Ability to access your learning material online once accepted.
  • A PC, Tablet or Smartphone.
  • Access to a reliable internet connection.
  • Active email account.
  • Attend online workshops.
  • Required to upload and submit work online.
  • Ability to attend any of our branches in Durban, Cape Town and Johannesburg
IMPORTANT INFORMATION:
APPLICATION FOR ADMISSION TO STUDIES.
  1. The Online Application System must be used by all prospective students applying for admission to any studies.
  2. Each applicant must submit only one application per study instance.
  3. Your application will not be processed if you have not submitted all the information and documentation required below.
  4. Once your application has been submitted, our student support will verify it.
  5. A student adviser will thereafter make contact with you in order to guide you further in your application process.
  6. Please be advised that the College reserves the right to admit or not to admit any applicant to any studies. Reasons for non-admission will be provided.

 

STUDENT REQUIREMENTS:
  1. Communication at NQF Level 3 (matric).
  2. Mathematical Literacy at NQF Level 3
  3. Reliable devices for online learning and Webinars.
  4. Learners are required to attend a compulsory in-person induction session and the Final Integrated Summative Assessment (FISA) at one of our branches located in Durban, Cape Town, or Johannesburg.
TECHNICAL REQUIREMENTS:
  1. A PC, Laptop, Tablet or Smartphone.
  2. Access to a reliable internet connection.
  3. An active email account.
  4. Attend online workshops.
    1.  
Bursaries

Personal Details

Have you previously completed the Future leaders course with Vital College
Name
Name
First Name
Last Name

Contact Details

Best form of communication with you

Education

Are you currently on any Learnership?
Have you previously undertaken any Learnership?

Maximum file size: 10MB

Maximum file size: 10MB

Maximum file size: 10MB

Maximum file size: 10MB

I, the above candidate, hereby confirm the details provided are true and correct.
If you do not receive an email response or SMS notification, kindly allow time as we are currently processing a high volume of applications. Please also ensure that you check your junk/spam mail folder. For application-related enquiries, please email: apply@vitalonline.co.za
IMPORTANT INFORMATION:
APPLICATION FOR ADMISSION TO STUDIES.
  1. The Online Application System must be used by all prospective students applying for admission to any studies.
  2. Each applicant must submit only one application per study instance.
  3. Your application will not be processed if you have not submitted all the information and documentation required below.
  4. Once your application has been submitted, our student support will verify it.
  5. A student adviser will thereafter make contact with you in order to guide you further in your application process.
  6. Please be advised that the College reserves the right to admit or not to admit any applicant to any studies. Reasons for non-admission will be provided.

 

STUDENT REQUIREMENTS:
  1. Communication at NQF Level 3 (Grade 11).
  2. Reliable devices for online learning and Webinars.
  3. Learners are required to attend a compulsory in-person induction session and the Final Integrated Summative Assessment (FISA) at one of our branches located in Durban, Cape Town, or Johannesburg.
TECHNICAL REQUIREMENTS:
  1. A PC, Laptop, Tablet or Smartphone.
  2. Access to a reliable internet connection.
  3. An active email account.
  4. Attend online workshops.
    1.  
Bursaries Basic Principles of Management

Personal Details

Name
Name
First Name
Last Name

Contact Details

Best form of communication with you

Education

Are you currently on any Learnership?
Have you previously undertaken any Learnership?

Maximum file size: 10MB

Maximum file size: 10MB

Maximum file size: 10MB

Maximum file size: 10MB

I, the above candidate, hereby confirm the details provided are true and correct.
If you do not receive an email response or SMS notification, kindly allow time as we are currently processing a high volume of applications. Please also ensure that you check your junk/spam mail folder. For application-related enquiries, please email: apply@vitalonline.co.za

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