Security Control Room Training

Make quick decisions based on real-time information, communicate clearly with team members, remain calm under pressure, follow established protocols, and actively manage potential issues before they escalate, this often involves a combination of technical expertise, strong situational awareness, and effective communication skills.
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Security Control Room Training

Make quick decisions based on real-time information, communicate clearly with team members, remain calm under pressure, follow established protocols, and actively manage potential issues before they escalate, this often involves a combination of technical expertise, strong situational awareness, and effective communication skills.
Enquire Here

TYPE:  Skills Programme  |  MODE:  Class based  |  DURATION:  5 Days  |  CREDITS:  24

To operate effectively in a control room environment, you need to proficiently monitor multiple systems and data streams simultaneously, make quick decisions based on real-time information, communicate clearly with team members, remain calm under pressure.

Key aspects of effective control room operation:

Constant Monitoring
Actively observe all relevant displays and systems, identifying any anomalies or deviations from normal parameters.

Data Analysis
Interpret complex data streams quickly to understand the situation and potential implications.

Decision Making
Make timely and informed decisions based on the available information, considering potential risks and consequences.

Clear Communication
Maintain open communication with team members, supervisors, and relevant stakeholders, providing updates and reporting critical information clearly and concisely.

Situational Awareness
Maintain a comprehensive understanding of the overall operational context and potential impacts of events.

Problem-Solving
Identify and troubleshoot issues promptly, taking appropriate corrective actions to minimize disruptions.

Adherence to Procedures
Follow established protocols and safety guidelines consistently, especially during emergency situations.

Stress Management
Remain composed and focused under pressure, effectively managing stressful situations with a calm demeanor.

Teamwork
Collaborate effectively with other control room operators, sharing information and coordinating actions to achieve optimal outcomes.

Essential skills for a control room operator:

Technical Proficiency
Thorough understanding of the systems and technology used within the control room.

Attention to Detail
Ability to detect subtle changes in data and identify potential problems early.

Critical Thinking
Analyze information quickly and make sound judgments under time pressure.

Adaptability
Respond effectively to changing circumstances and unexpected events.

Unit standard: 246694

Explain the Requirements for becoming a Security Services Provider.


Unit standard: 11513

Operate Effictively within a Specified Control Room Environment.


Unit standard: 114979

Operating a Computer Workstation in a Business Environment.


Unit standard: 9964

Apply Health and Safety to a Work Area.

These are requirements for the skills programme

  • Ability to attend any of our branches in Durban, Cape Town and Johannesburg
  • Over 18 years of age
  • PSIRA Grade “C”
  • SAPS Criminal Record Clearance

Course Date

To Be Confirmed

Enquiry Form

Fill in the form below and one of our student support team members will be in contact.

Please use the dropdown menus above to select the qualification, course, or skills programme you are interested in.
IMPORTANT INFORMATION:
APPLICATION FOR ADMISSION TO STUDIES.
  1. The Online Application System must be used by all prospective students applying for admission to any studies.
  2. Each applicant must submit only one application per study instance.
  3. Your application will not be processed if you have not submitted all the information and documentation required below.
  4. Once your application has been submitted, our student support will verify it.
  5. A student adviser will thereafter make contact with you in order to guide you further in your application process.
  6. Please be advised that the College reserves the right to admit or not to admit any applicant to any studies. Reasons for non-admission will be provided.

 

STUDENT REQUIREMENTS:
  1. Communication at NQF Level 3 (Grade 11).
  2. Reliable devices for online learning and Webinars.
  3. Learners are required to attend a compulsory in-person induction session and the Final Integrated Summative Assessment (FISA) at one of our branches located in Durban, Cape Town, or Johannesburg.
TECHNICAL REQUIREMENTS:
  1. A PC, Laptop, Tablet or Smartphone.
  2. Access to a reliable internet connection.
  3. An active email account.
  4. Attend online workshops.
    1.  
Bursaries Basic Principles of Management

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Name
Name
First Name
Last Name

Contact Details

Best form of communication with you

Education

Are you currently on any Learnership?
Have you previously undertaken any Learnership?

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I, the above candidate, hereby confirm the details provided are true and correct.
Please note, if you do not receive a email response or SMS notification please be patient as there are a number of applicants we are currently processing, also please ensure you check your junk mail. for application enquiries you can email apply@vitalonline.co.za
IMPORTANT INFORMATION:
APPLICATION FOR ADMISSION TO STUDIES.
  1. The Online Application System must be used by all prospective students applying for admission to any studies.
  2. Each applicant must submit only one application per study instance.
  3. Your application will not be processed if you have not submitted all the information and documentation required below.
  4. Once your application has been submitted, our student support will verify it.
  5. A student adviser will thereafter make contact with you in order to guide you further in your application process.
  6. Please be advised that the College reserves the right to admit or not to admit any applicant to any studies. Reasons for non-admission will be provided.

 

STUDENT REQUIREMENTS:
  1. Communication at NQF Level 4 (matric).
  2. Mathematical Literacy at NQF Level 4
  3. Reliable devices for online learning and Webinars.
  4. Ability to attend in-person contact training at our branch in Durban.
TECHNICAL REQUIREMENTS:
  1. A PC, Laptop, Tablet or Smartphone.
  2. Access to a reliable internet connection.
  3. An active email account.
  4. Attend online workshops.
    1.  
Bursaries

Personal Details

Have you previously completed the Smart Office Administrator course
Name
Name
First Name
Last Name

Contact Details

Best form of communication with you

Education

Are you currently on any Learnership?
Have you previously undertaken any Learnership?

Maximum file size: 10MB

Maximum file size: 10MB

Maximum file size: 10MB

Maximum file size: 10MB

I, the above candidate, hereby confirm the details provided are true and correct.
Please note, if you do not receive a email response or SMS notification please be patient as there are a number of applicants we are currently processing, also please ensure you check your junk mail. for application enquiries you can email apply@vitalonline.co.za
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