TYPE: Skills Programme | MODE: Class based | DURATION: 5 Days | CREDITS: 24
To operate effectively in a control room environment, you need to proficiently monitor multiple systems and data streams simultaneously, make quick decisions based on real-time information, communicate clearly with team members, remain calm under pressure.
Constant Monitoring
Actively observe all relevant displays and systems, identifying any anomalies or deviations from normal parameters.
Data Analysis
Interpret complex data streams quickly to understand the situation and potential implications.
Decision Making
Make timely and informed decisions based on the available information, considering potential risks and consequences.
Clear Communication
Maintain open communication with team members, supervisors, and relevant stakeholders, providing updates and reporting critical information clearly and concisely.
Situational Awareness
Maintain a comprehensive understanding of the overall operational context and potential impacts of events.
Problem-Solving
Identify and troubleshoot issues promptly, taking appropriate corrective actions to minimize disruptions.
Adherence to Procedures
Follow established protocols and safety guidelines consistently, especially during emergency situations.
Stress Management
Remain composed and focused under pressure, effectively managing stressful situations with a calm demeanor.
Teamwork
Collaborate effectively with other control room operators, sharing information and coordinating actions to achieve optimal outcomes.
Technical Proficiency
Thorough understanding of the systems and technology used within the control room.
Attention to Detail
Ability to detect subtle changes in data and identify potential problems early.
Critical Thinking
Analyze information quickly and make sound judgments under time pressure.
Adaptability
Respond effectively to changing circumstances and unexpected events.
Unit standard: 246694
Explain the Requirements for becoming a Security Services Provider.
Unit standard: 11513
Operate Effictively within a Specified Control Room Environment.
Unit standard: 114979
Operating a Computer Workstation in a Business Environment.
Unit standard: 9964
Apply Health and Safety to a Work Area.
These are requirements for the skills programme
To Be Confirmed
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