TYPE: Short Course
MODE: Online
PRICE: R900.00 (ZAR)
Course Description
The Safety, Health & Environment (SHE) Representative course equips learners with the essential knowledge and practical skills required to perform the role of a SHE Representative in the workplace, in line with the Occupational Health and Safety Act (Act 85 of 1993).
This course focuses on developing an understanding of workplace safety responsibilities, hazard identification, risk control measures, and effective participation in health and safety activities. Learners will gain the confidence to contribute to a safer, healthier, and more compliant working environment.
The course is suitable for employees appointed or nominated as SHE Representatives, as well as supervisors, team leaders, and staff involved in workplace safety management.
What You Will Learn
By completing this course, you will be able to:
Understand the legal framework governing occupational health, safety, and environmental practices in South Africa
- Explain the roles and responsibilities of a SHE Representative
- Identify workplace hazards and assess associated risks
- Conduct basic health and safety inspections
- Participate effectively in SHE committee meetings
- Report and investigate incidents, accidents, and near misses
- Promote a positive safety culture in the workplace
- Apply basic environmental awareness principles at work
- Introduction to Safety, Health & Environment (SHE)
- Overview of the Occupational Health and Safety Act
- Roles and Responsibilities of a SHE Representative
- Hazard Identification and Risk Assessment
- Workplace Inspections and Reporting
- Incident and Accident Investigation
- SHE Committees and Communication
- Environmental Awareness in the Workplace
Who Should Enrol
- Appointed or nominated SHE Representatives
- Employees involved in workplace safety
- Supervisors and team leaders
- Anyone responsible for health, safety, and environmental compliance
Course Completion
To successfully complete this course, learners must participate in all learning activities and complete the short assessment. Upon completion, learners will receive a Certificate of Completion and Badge
TYPE: Short Course
MODE: Online
PRICE: R500.00 (ZAR)
Course Description
The purpose of the Understanding Dementia course is to provide learners with a basic yet comprehensive understanding of dementia and its impact on individuals, families, and caregivers. The course also offers practical tips, guidance, and coping strategies for caregivers and family members who are exposed to the effects of caring for a person living with dementia.
Dementia refers to a group of cognitive disorders, including Alzheimer’s disease, AIDS-related dementia, and related conditions, which affect memory, thinking, behaviour, and social functioning. This course explores dementia from a physical, cognitive, social, and psychological perspective, with a strong emphasis on maintaining independence, dignity, and human rights.
What You Will Learn
By completing this course, learners will be able to:
- Demonstrate a basic understanding of dementia and its different forms
- Understand how dementia affects individuals physically, cognitively, socially, and psychologically
- Obtain relevant client history information from family members and caregivers
- Recognise and respect the rights and dignity of people living with dementia
- Communicate effectively and compassionately with a person with dementia
- Promote independence and optimal functioning in daily activities
- Create and maintain a safe and supportive environment
- Understand, manage, and minimise problem behaviours and mood changes
- Apply ethical principles when working with vulnerable individuals
- Support families and caregivers affected by dementia
Course Content
- Introduction to Dementia
- Types and Causes of Dementia
- Effects of Dementia on the Individual
- Roles and Responsibilities of the Caregiver
- Ethical Considerations and Human Rights
- Communication Techniques for People with Dementia
- Creating a Safe and Supportive Environment
- Activities of Daily Living and Independence Support
- Understanding Behavioural and Mood Changes
- Working with Families and Multidisciplinary Teams
Who Should Enrol
This course is suitable for:
- Caregivers working with people living with dementia
- Family members supporting a loved one with dementia
- Community health workers
- Home-based carers
- Support workers in health and community settings
- Anyone seeking a basic understanding of dementia and caregiving principles
Course Completion
To successfully complete this course, learners must participate in all learning activities and complete the short assessment. Upon completion, learners will receive a Certificate of Completion and Badge
TYPE: Short Course
MODE: Online
PRICE: R450.00 (ZAR)
Course Description
The Introduction to Employment Equity course provides learners with a clear and practical understanding of Employment Equity in the South African workplace. In terms of the Employment Equity Act, 1998, designated employers (those with 50 or more employees) are required to develop, implement, and monitor an Employment Equity Plan. Failure to comply with this legislation may result in fines, legal sanctions, or exclusion from conducting business with the government.
Employment Equity also plays a significant role in a company’s B-BBEE scorecard, contributing up to 19 points (or 16%). Non-compliance may lead to a drop in B-BBEE level, negatively impacting an organisation’s ability to operate as a preferential supplier.
This course aims to foster a sound understanding of Employment Equity as both a politico-legal framework and a practical workplace process. Learners will explore the purpose of Employment Equity, the elimination of unfair discrimination, and the implementation of affirmative action measures to ensure equitable representation of designated groups at all occupational levels.
Each lesson includes a compulsory self-assessment, which must be attempted before learners are allowed to proceed to the next lesson.
What You Will Learn
By completing this course, learners will be able to:
- Explain the purpose and key principles of the Employment Equity Act
- Understand the legal obligations of employers in terms of Employment Equity
- Identify unfair discrimination and measures to eliminate it in the workplace
- Explain the concept and application of affirmative action
- Understand the role of Employment Equity in B-BBEE compliance
- Describe the purpose and structure of an Employment Equity Plan
- Understand the roles and responsibilities of employees, management, and Employment Equity forum members
- Appreciate Employment Equity as a remedial and corrective process aimed at workplace transformation
Course Content
- Introduction to Employment Equity in South Africa
- Overview of the Employment Equity Act, 1998
- Unfair Discrimination and Equal Opportunity
- Affirmative Action and Designated Groups
- Employment Equity Planning and Implementation
- Roles of Employers, Employees, and EE Committees
- Employment Equity and B-BBEE Alignment
- Monitoring, Reporting, and Compliance
- Consequences of Non-Compliance
- Lesson Self-Assessments
Who Should Enrol
This course is intended for:
- Employees at all levels
- Directors and senior management
- Line managers and supervisors
- Employment Equity forum or committee members
- Human Resources practitioners
- Anyone involved in Employment Equity implementation or compliance
Course Completion
To successfully complete this course, learners must participate in all learning activities and complete the short assessment. Upon completion, learners will receive a Certificate of Completion and BadgeTYPE: Short Course
MODE: Online
PRICE: R2500.00 (ZAR)
Course Description
This course equips learners with practical, job-ready skills in Microsoft Word, Excel, and PowerPoint — three of the most essential applications used in modern workplaces, education, and business environments.
Learners will gain the confidence to create professional documents, manage and analyse data effectively, and design engaging presentations that clearly communicate ideas. The course is designed to build a strong foundation in productivity tools that enhance efficiency, accuracy, and professional presentation.
Whether you are preparing to enter the workplace, improving your digital literacy, or aiming to boost productivity in your current role, this course provides essential skills that can be applied immediately.
What You Will Learn
By the end of this course, learners will be able to:
- Use Microsoft Word to create, format, edit, and share professional documents such as letters, reports, and résumés
- Apply styles, formatting tools, and layout features to improve document appearance and readability
- Create and manage Microsoft Excel spreadsheets
- Use basic formulas and functions to perform calculations
- Organise, analyse, and visualise data using tables and charts
- Design clear and engaging Microsoft PowerPoint presentations
- Insert and format text, images, and graphics
- Apply transitions and animations to enhance presentations
- Improve overall productivity using core Microsoft Office tools
Course Content
- Introduction to Microsoft Office Productivity Tools
- Microsoft Word: Document Creation and Formatting
- Microsoft Word: Styles, Layouts, and Document Sharing
- Microsoft Excel: Spreadsheet Basics
- Microsoft Excel: Formulas, Functions, and Charts
- Microsoft Excel: Data Organisation and Analysis
- Microsoft PowerPoint: Presentation Design Fundamentals
- Microsoft PowerPoint: Visual Enhancements and Delivery
- Knowledge Checks and Quizzes
Who Should Enrol
This course is suitable for:
- Job seekers and entry-level employees
- Students and learners preparing for the workplace
- Office administrators and support staff
- Small business owners
- Anyone wanting to improve their Microsoft Office skills and workplace productivity
No prior experience with Microsoft Office is required.
Course Completion
To successfully complete this course, learners must participate in all learning activities and complete the short assessment. Upon completion, learners will receive a Certificate of Completion and BadgeMODE: Online
PRICE: R1000.00 (ZAR)
Course Description
The Cybersecurity Awareness course introduces learners to the essential principles of cybersecurity in a modern digital environment. As computers, mobile devices, and online systems form part of everyday work and personal life, the risk of cyber threats such as malware, phishing, data breaches, and unauthorised access continues to increase.
This course is designed to help learners understand common cybersecurity risks and develop safe, responsible digital practices to protect devices, personal information, and organisational data. It focuses on awareness, prevention, and basic protection measures rather than technical implementation, making it suitable for users at all levels.
What You Will Learn
By completing this course, learners will be able to:
- Explain the importance of cybersecurity for individuals and organisations
- Identify common cybersecurity threats, including malware, viruses, spyware, phishing, and insider threats
- Understand basic governance, legislation, and organisational cybersecurity policies
- Apply fundamental physical and digital security measures, such as password protection and biometric authentication
- Recognise the importance of protecting personal data, privacy, and sensitive organisational information
- Practice safe and responsible internet and device usage
Course Content
- Introduction to Computer and Mobile Device Security
- Cybersecurity Governance, Legislation, and Policies
- Physical Security and Access Control (Including Biometrics)
- Web Content Filtering and Safe Internet Use
- Protection of Privacy and Personal Data
- Common Computer and Network Security Threats
- Learning Activities and Knowledge-Check Quizzes
Who Should Enrol
This course is suitable for:
- Employees at all levels
- Students and learners using digital devices
- Office and administrative staff
- Remote and hybrid workers
- Anyone who uses computers, mobile devices, or online systems
Course Completion
To successfully complete this course, learners must participate in all learning activities and complete the short assessment. Upon completion, learners will receive a Certificate of Completion and BadgeTYPE: Short Course
MODE: Online
PRICE: R500.00 (ZAR)
Course Description
This course provides a comprehensive introduction to social media, digital media, and digital literacy, and examines how these technologies influence communication, business, and society in the digital age.
Learners will explore how social media platforms function, how they have transformed the way people communicate, and how they are used in professional, organisational, and service delivery contexts. The course also places strong emphasis on responsible digital behaviour, online etiquette, and understanding the risks, consequences, and responsibilities associated with social media use.
By the end of the course, learners will be equipped with the knowledge and skills to participate confidently, safely, and responsibly in today’s digital world.
What You Will Learn
By completing this course, learners will be able to:
- Understand the concepts of social media, digital media, and digital literacy
- Identify different types of social media platforms and their purposes
- Explain how social media has transformed modern communication
- Recognise how organisations use social media for communication, marketing, and service delivery
- Apply appropriate social media etiquette and responsible online behaviour
- Identify the advantages, disadvantages, and risks associated with social media use
- Understand the professional and business consequences of social media activity
- Evaluate online information critically and use digital platforms safely
Course Content
- Introduction to Social Media and Digital media
- Social Media as a Communication Tool
Who Should Enrol
This course is suitable for:
- Employees and managers in public or private organisations
- Students and learners developing digital literacy skills
- Small business owners and entrepreneurs
- Community and service delivery workers
- Anyone who uses social media in a personal or professional context
No prior knowledge of social media or digital technologies is required.
Course Completion
To successfully complete this course, learners must participate in all learning activities and complete the short assessment. Upon completion, learners will receive a Certificate of Completion and BadgeTYPE: Short Course
MODE: Online
PRICE: R250.00 (ZAR)
Course Description
The Customer Relationship Management course provides learners with a comprehensive understanding of Customer Relationship Management within a marketing and business environment. The course focuses on how organisations build, manage, and maintain effective customer relationships to support customer acquisition, retention, and development.
Learners will gain insight into Customer Relationship Management strategies, processes, platforms, and key components, as well as the practical application of CRM activities that contribute to improved customer satisfaction, customer loyalty, and overall organisational performance. The course places emphasis on real-world Customer Relationship Management practices and considers the South African business context, including customer diversity and compliance considerations.
What You Will Learn
By completing this course, learners will be able to:
- Explain the concept and purpose of Customer Relationship Management (CRM)
- Understand the CRM process cycle and its key objectives: customer acquisition, retention, and development
- Identify and describe CRM strategies used within organisations
- Compare common CRM platforms used locally and globally
- Identify key CRM components and explain their role in marketing and sales
- Explain how Salesforce Automation (SFA) forms part of CRM
- Apply CRM principles to support customer acquisition and retention initiatives
- Execute CRM-related deliverables that support organisational marketing and sales objectives
- Understand CRM practices within the South African business environment
Course Content
- Customer Relationship Management
- Components of Customer Relationship Management
- Executing Customer Relationship Management Deliverables
Who Should Enrol
This course is suitable for:
- Marketing and sales employees
- Customer service and support staff
- Business development practitioners
- Small business owners and entrepreneurs
- Learners pursuing business, marketing, or customer management roles
- Anyone involved in managing or supporting customer relationships
No prior experience is required.
Course Completion
To successfully complete this course, learners must participate in all learning activities and complete the short assessment. Upon completion, learners will receive a Certificate of Completion and Badge
TYPE: Short Course
MODE: Online
PRICE: R500.00 (ZAR)
Course Description
Fundamentals of Human Resources Management (HRM) introduces learners to the core principles, practices, and legal foundations that shape effective human resource management in modern organisations, with specific relevance to the South African context.
The course traces the evolution of HRM from early personnel and labour management to a strategic, people-centred organisational function. Learners explore the full employment life cycle, the HRM value chain, key South African labour legislation, and the growing role of HR data and people analytics.
Through a combination of theory and practical insight, the course demonstrates how HR adds value by supporting organisational performance, ensuring legal compliance, promoting fairness, and enhancing employee experience across the workforce lifecycle.
What You Will Learn
By completing this course, learners will be able to:
- Explain the origin, history, and evolution of HRM from personnel management to modern strategic HR
- Describe the employment life cycle and how each stage contributes to organisational value
- Identify key South African labour laws that guide HR practices and protect employee rights
- Understand the role of HR data, data management processes, and compliance with POPIA
- Recognise how HR practices influence employee experience, productivity, retention, and organisational success
Course Content
The course is structured into four main knowledge areas:
Who Should Enrol
This course is suitable for:
- Aspiring HR practitioners and administrators
- New or junior HR staff seeking foundational knowledge
- Supervisors and team leaders with people management responsibilities
- Business owners or managers who manage employees
- Students pursuing studies in Human Resources or Business Management
No prior HR knowledge is required.
Course Completion
To successfully complete this course, learners must participate in all learning activities and complete the short assessment. Upon completion, learners will receive a Certificate of Completion and Badge
TYPE: Short Course
MODE: Online
PRICE: R500.00 (ZAR)
Course Description
The Managing Workplace Conflict and Stress course is designed to equip entry-level employees with foundational knowledge and practical strategies to handle conflict and stress in the workplace in a constructive and professional manner.
Workplace environments often involve diverse personalities, high demands, and changing expectations, which can lead to conflict and stress if not managed effectively. This course focuses on developing interpersonal, communication, and self-management skills that support emotional resilience, positive workplace relationships, and effective teamwork.
Learners will gain practical tools to manage challenging situations, reduce stress, and contribute to a cooperative and respectful work environment.
What You Will Learn
By completing this course, learners will be able to:
- Identify common sources and types of workplace conflict and stress
- Explain the effects of unmanaged conflict and stress on individuals, teams, and organisational performance
- Apply basic conflict de-escalation techniques in a respectful and professional manner
- Demonstrate effective communication and active listening skills during difficult interactions
- Use practical stress management techniques to improve personal well-being and resilience
- Recognise when and how to seek support from supervisors, Human Resources, or employee wellness programmes
- Promote positive behaviour, teamwork, and mutual respect in the workplace
Course Content
- Introduction to Workplace Conflict and Stress
- Common Causes and Types of Conflict
- Understanding Workplace Stress and Its Impact
- Communication and Active Listening Skills
- Conflict De-escalation Techniques
- Stress Management and Self-Care Strategies
- Seeking Support and Using Workplace Resources
- Building Positive Working Relationships and Teamwork
Who Should Enrol
This course is suitable for:
- Entry-level employees
- New hires and workplace induction participants
- Interns and learnership participants
- Employees seeking to improve communication and stress management skills
- Anyone looking to build positive workplace relationships
No prior training or experience is required.
Course Completion
To successfully complete this course, learners must participate in all learning activities and complete the short assessment. Upon completion, learners will receive a Certificate of Completion and Badge
TYPE: Short Course
MODE: Online
PRICE: R250.00 (ZAR)
Course Description
This course equips learners with the knowledge and practical skills required to apply effective time management principles within a departmental or team environment. It focuses on translating organisational objectives into time-efficient work plans and implementing strategies that improve productivity, performance, and resource utilisation.
Learners explore personal and organisational time management profiles, identify time wasters, apply prioritisation and delegation techniques, and develop realistic work plans aligned to departmental goals. The course also addresses proactive practices such as efficient meeting management, performance monitoring, and continuous improvement to ensure sustainable time management within the workplace.
The course is aligned to outcomes-based education principles and is suitable for supervisors, managers, and team leaders responsible for planning, coordinating, and monitoring departmental work.
What You Will Learn
By completing this course, learners will be able to:
- Identify personal and departmental time management profiles and common time wasters
- Apply key time management principles, including prioritisation, delegation, and the 80/20 principle
- Develop time-efficient work plans aligned to organisational and departmental objectives
- Prioritise tasks based on urgency and importance
- Delegate tasks effectively to optimise time and human resources
- Implement and monitor work plans to improve productivity and performance
- Apply proactive measures such as effective meeting management and information flow to minimise time wastage
Course Content
The course is structured into four main learning areas:
- Identify Time Management Profiles
- Understand the Principles of Time Management
- Draw Up Time-Efficient Work Plans
- Implement Time-Efficient Work Plans
Who Should Enrol
This course is suitable for:
- Supervisors and team leaders
- Middle managers and departmental managers
- Executives involved in leadership and operational planning
- Aspiring managers preparing for leadership roles
- Individuals responsible for coordinating team or departmental work
Course Completion
To successfully complete this course, learners must participate in all learning activities and complete the short assessment. Upon completion, learners will receive a Certificate of Completion and Badge
TYPE: Short Course
MODE: Online
PRICE: R450 (ZAR)
Legal Liability (H.I.R.A) is a practical, career-focused course designed for aspiring and current managers who need to confidently navigate legal and regulatory requirements in the workplace. At NQF Level 5, this 4-credit course empowers learners to identify relevant legislation, standards, and codes of practice, interpret their implications, and evaluate how effectively their department or business unit complies. Learners will gain hands-on skills to spot compliance gaps and develop clear, actionable corrective measures that reduce risk and strengthen organisational accountability. Applicable across all industries and organisational types, this course is ideal for managers seeking to enhance compliance, governance, and legal awareness within their teams.
Important
Contact training@vitalonline.co.za for more information and to enrol in the course
TYPE: Short Course
MODE: Online
PRICE: R900.00 (ZAR)
Hazard Identification and Risk Assessment (H.I.R.A) is a practical online course that teaches learners how to identify workplace hazards, assess risk, and apply effective control measures. Aligned with South Africa’s OHS Act, it supports legal compliance and promotes a safer, healthier work environment for all industries.
What You’ll Learn
By the end of this course, learners will be able to:
- Identify workplace hazards using recognised methods
- Conduct structured risk assessments
- Prioritise risks based on severity and likelihood
- Apply the Hierarchy of Controls to reduce risk
- Complete and maintain HIRA documentationSupport a proactive health and safety culture
Important
Contact training@vitalonline.co.za for more information and to enrol in the course
TYPE: Short Course
MODE: Online
PRICE: R500.00 (ZAR)
This course introduces learners to the principles of incident and accident investigation in the workplace. Learners will understand what constitutes an incident, why investigations are legally required, and how a systems-based approach helps prevent repeat occurrences. Aligned with legislative requirements, the course focuses on identifying root causes, improving safety practices, and creating safer work environments through effective investigation and corrective action.
Important
Contact training@vitalonline.co.za for more information and to enrol in the course